Please
check the country
list and your service package prior to using our service.
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Who can use it? All Orange, Virgin Mobile and
Vodafone users with inclusive free cross network minutes
should be able to use the 07744 number. Please ensure you
have sufficient inclusive minutes to prevent your mobile
provider charging, check first to ensure you don't receive
an unexpected charge.
An exception
being Single-point Vodafone contracts which unfortunately
do not allow our number within their free minutes at present
along with “3” mobiles, although we always advise
you to check with your mobile phone company.
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How can you check this? Simply call your service provider
and ask whether 07744 65 10 88 is allowed within your free
minutes. Service provider support numbers are :
O2 :
0870 241 02 02
Virgin
Mobile : 789 from your mobile or 0845 6000 789 from a land-line
Vodafone
: 191 from your mobile or 08700 700 191 from a land-line
Orange
: 150 from your mobile phone or 07973 100 150 from any other
phone
T-Mobile
: 150 from your mobile phone or 0845 412 5000 from a land-line
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What countries can I call & when can I call them?
Check this list which will indicate which countries you
can call, and also whether there are any restrictions in
terms of the time of day (e.g. peak, off-peak, weekend).
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How can I program my number into my phone for one-touch
dialling?
For convenience, you can store your frequently dialled 07744
Call Through numbers on your mobile. Our 07744 needs to
prefix the numbers you call most often.
There
are two ways to do this, you can either save the number
into the phone book on your phone in the regular way, or
you can edit the numbers in your phone book to include the
07744 Call Through number and dial using pause dialling.
This can be done as follows:
On a
Nokia phone:
Step 1 Enter the 07744 Call Through
Step 2 Press * 3 times to show ‘p’. (This causes
dialling to pause)
Step 3 Enter your destination number, including the full
international code) For example: 07744 651088 p 001 XXXX
XXXX.
On a
Seimens or Panasonic phone:
Step 1 Enter the 07744 Call Through
Step 2 Press and hold ‘0’ to show ‘+’.
(This causes dialling to pause)
Step 3 Enter your destination number, including the full
international code) For example: 07744 651088 + 001 XXXX
XXXX.
On a
Motorola or Ericsson phone :
Step 1 Enter the 07744 Call Through number
Step 2 Press and hold * to show ‘p’. (This causes
dialling to pause)
Step 3 Enter your destination number, including the full
international code) For example: 07744 651088 p 001 XXXX
XXXX.
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Are there any other terms and conditions I should now about?
There are a few other things to take into account. As previously
mentioned, you must have inclusive minutes to benefit from
this service (pay-as-you-go customers will be charged by
their provider for the call, so if you are a pay-as-you-go
user, get in touch with your provider and check the additional
charges)
Please
also check with the person who owns the phone before you
make the call (if it is not you)
Please
call the customer service number below if you have any doubt
that the number you are calling is covered.